Last updated: November 11, 2026
This privacy policy explains how RaiseRight Lifts ("we", "us") collects, uses and protects personal information when you visit this website or buy from us.
Information we collect
- Information you give us: name, email address, phone number, billing and shipping address, and the content of messages you send us.
- Order information: products purchased, order amounts and order history. Payment card details are collected and processed by our payment provider; we do not store full card numbers.
- Information collected automatically: IP address, browser and device type, pages visited and similar usage data, collected through cookies and similar technologies.
How we use your information
- To process, ship and support your orders, returns and warranty claims
- To share delivery information with freight and parcel carriers so they can schedule and deliver your order
- To answer your questions and messages
- To prevent fraud and keep our website secure
- To improve our website and products
- To send marketing emails, only if you have agreed to receive them. You can unsubscribe at any time.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business, such as our website and e-commerce platform (Wix), payment processors, shipping carriers and email providers, and when required by law.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how our website is used. You can control cookies through your browser settings. Blocking some cookies may stop the cart and checkout from working.
Data retention
We keep order records for as long as needed to fulfill orders, honor warranties and meet our legal, tax and accounting obligations.
Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, or to opt out of certain uses. California residents have rights under the CCPA/CPRA. To make a request, email support@raiserightlifts.com. We will respond within the time required by law.
Security
We use reasonable technical and organizational measures to protect your information, including encrypted connections. No method of transmission over the internet is completely secure.
Children
This website is not directed at children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy. The "last updated" date at the top shows when it was last changed.
Contact
RaiseRight Lifts, [STREET ADDRESS, CITY, STATE ZIP, USA]. Email: support@raiserightlifts.com. Phone: [PHONE NUMBER].