Home / Warranty

Warranty

What our limited warranty covers, for how long, and how to make a claim.

Last updated: November 11, 2026

Coverage

RaiseRight Lifts warrants that each lift sold on this website is free from defects in materials and workmanship under normal use, when installed and maintained according to the manufacturer's instructions, for the periods below. Coverage starts on the date of delivery to the original purchaser.

ComponentCoverage period
Structural components (columns, carriages, arms, runways, frame)5 years
Hydraulic cylinders, power unit and hoses1 year
Electrical components (motor, switches, wiring)1 year
Wear items (rubber pads, cables, pulleys, slider blocks)90 days
Accessories90 days

What we will do

If a covered part is defective, we will ship a replacement part free of charge, or, at our discretion, replace the product or refund the purchase price. Labor costs for installation or repair are not covered.

What is not covered

  • Damage from improper installation, including inadequate concrete or anchoring
  • Use above the rated lifting capacity or for purposes other than lifting vehicles
  • Lack of maintenance, accidents, misuse, modification or unauthorized repairs
  • Normal wear, cosmetic damage, rust or corrosion from the environment
  • Damage during shipping (report this as described in our shipping policy)

How to file a warranty claim

  1. Email support@raiserightlifts.com with your order number, a description of the problem, and photos or a short video.
  2. We reply within 1 business day and may ask for more information to diagnose the issue.
  3. Once the claim is approved, we ship the replacement part or arrange the remedy described above.

Your legal rights

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Nothing in this warranty limits rights you have under applicable consumer protection law.